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Hualong Dong · Study

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Hualong Dong

2 works· latest 2023· 1 institutionscluster: provisional

h-index2

i102

Citations42

Works here2

22

23

Most cited in this library

The impact of negative emotions and relationship quality on consumers’ repurchase intention: An empirical study based on service recovery in China’s online travel agencies2023 · 27 citations
Research on the influence mechanism of emotional intelligence and psychological empowerment on customers’ repurchase intention under the situation of online shopping service recovery2022 · 15 citations

Works

2 shown

The impact of negative emotions and relationship quality on consumers’ repurchase intention: An empirical study based on service recovery in China’s online travel agencies

Heliyon·2023·7 authors·Open access

27citations

Research on the influence mechanism of emotional intelligence and psychological empowerment on customers’ repurchase intention under the situation of online shopping service recovery

Current Psychology·2022·5 authors

15citations