S
Study
Academic Library
Search
Dashboard
Shelves
Open access
My library
Review
Jon Engström · Study
Home
/
Author
Jon Engström
5 works
· latest 2022
· 1 institutions
cluster: provisional
ORCID 0000-0003-3536-2514
Works
5 shown
Service design in healthcare: a segmentation-based approach
Journal of service management
·
2022
·
4 authors
·
Open access
18
citations
A self-determination theory perspective on customer participation in service development
Journal of Services Marketing
·
2015
·
2 authors
135
citations
Lean in the Supply Chain: A Literature Review
Management and Production Engineering Review
·
2012
·
3 authors
·
review
·
Open access
61
citations
Co‐creation and learning in health‐care service development
Journal of service management
·
2012
·
4 authors
218
citations
Solicited diaries as a means of involving patients in development of healthcare services
International Journal of Quality and Service Sciences
·
2011
·
6 authors
27
citations