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Artinah Zainal · Study

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Artinah Zainal

4 works· latest 2017· 2 institutionscluster: provisionalORCID 0000-0003-4385-1780

h-index2

i102

Citations63

Works here4

03

12

15

17

Most cited in this library

The effect of customer perceived value on customer satisfaction: a case study of Malay upscale restaurants.2017 · 46 citations
The Effects of Service Performance of Hotel Customers on Quality of Experience and Brand Loyalty in Iran2015 · 17 citations
Management Training Approaches in the Malaysian Hospitality Industry2003 · 0 citations
Notice of Retraction The influence of co-worker and supervisor support on waiters' performance in 4 & 5-star hotels in Kuala Lumpur2012 · 0 citations

Works

4 shown

The effect of customer perceived value on customer satisfaction: a case study of Malay upscale restaurants.

Malaysian Journal of Society and Space·2017·2 authors

46citations

The Effects of Service Performance of Hotel Customers on Quality of Experience and Brand Loyalty in Iran

Procedia - Social and Behavioral Sciences·2015·3 authors·other·Open access

17citations

Notice of Retraction The influence of co-worker and supervisor support on waiters' performance in 4 & 5-star hotels in Kuala Lumpur

IEEE Symposium on Humanities, Science and Engineering Research·2012·2 authors·other

0citations

Management Training Approaches in the Malaysian Hospitality Industry

·2003·1 author

0citations