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Laura Olkkonen · Study
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Author
Laura Olkkonen
10 works
· latest 2022
· 2 institutions
cluster: provisional
ORCID 0000-0002-6164-4913
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Citations
231
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Most cited in this library
Broadening the Concept of Expectations in Public Relations
2015 · 47 citations
Public relations as expectation management?
2014 · 40 citations
A Processual Model of CEO Activism: Activities, Frames, and Phases
2022 · 34 citations
Expectation management for public sector organizations
2013 · 23 citations
Sector‐based corporate citizenship
2009 · 20 citations
Works
10 shown
A Processual Model of CEO Activism: Activities, Frames, and Phases
Business & Society
·
2022
·
2 authors
·
Open access
34
citations
Opportunities for social activism in transformative service research: a research agenda
Journal of service management
·
2022
·
2 authors
·
Open access
19
citations
Public Sector Communication and Citizen Expectations and Satisfaction
·
2020
·
3 authors
·
other
17
citations
Theorizing expectations as enablers of intangible assets in public relations: Normative, predictive, and destructive
Public Relations Inquiry
·
2019
·
2 authors
·
Open access
9
citations
Audience Enabling as Corporate Responsibility for Media Organizations
Journal of Media Ethics
·
2015
·
1 author
13
citations
Broadening the Concept of Expectations in Public Relations
Journal of Public Relations Research
·
2015
·
2 authors
·
Open access
47
citations
Public relations as expectation management?
Journal of Communication Management
·
2014
·
2 authors
40
citations
The Legitimacy of the Media Industry – What do Advertisers Expect?
Journal of Media Business Studies
·
2013
·
3 authors
9
citations
Expectation management for public sector organizations
Public Relations Review
·
2013
·
2 authors
23
citations
Sector‐based corporate citizenship
Business Ethics A European Review
·
2009
·
2 authors
20
citations