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Lijuan Su · Study

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Lijuan Su

3 works· latest 2024· 2 institutionscluster: provisionalORCID 0000-0003-3927-0086

h-index3

i103

Citations98

Works here3

19

23

24

Most cited in this library

Online public response to a service failure incident: Implications for crisis communications2019 · 71 citations
Public risk perception of cruise travel on social media: A collective sensemaking perspective2023 · 16 citations
Is cuteness innocent? Public forgiveness to Theme Park mascots2024 · 11 citations

Works

3 shown

Is cuteness innocent? Public forgiveness to Theme Park mascots

Tourism Management Perspectives·2024·4 authors

11citations

Public risk perception of cruise travel on social media: A collective sensemaking perspective

Journal of Hospitality and Tourism Management·2023·3 authors

16citations

Online public response to a service failure incident: Implications for crisis communications

Tourism Management·2019·3 authors

71citations