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Alicia Briney Gresham · Study

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Alicia Briney Gresham

3 works· latest 2002· 1 institutionscluster: provisional

h-index3

i103

Citations260

Works here3

95

96

02

Most cited in this library

Comparison of Mexican‐American and Anglo‐American Attitudes Toward Money1996 · 131 citations
Customer satisfaction measurement and analysis using six sigma1995 · 99 citations
Customer process approach to building loyalty2002 · 30 citations

Works

3 shown

Customer process approach to building loyalty

Total Quality Management·2002·3 authors

30citations

Comparison of Mexican‐American and Anglo‐American Attitudes Toward Money

Journal of Consumer Affairs·1996·3 authors

131citations

Customer satisfaction measurement and analysis using six sigma

International Journal of Quality & Reliability Management·1995·3 authors

99citations