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Richard D. Metters

32 works· latest 2022· 5 institutionscluster: provisionalORCID 0000-0002-1178-7588

h-index23

i1032

Citations2,416

Works here32

Most cited in this library

Quantifying the bullwhip effect in supply chains1997 · 593 citations
Research opportunities in service process design2002 · 169 citations
History of offshoring knowledge services2007 · 152 citations
A typology of de‐coupling strategies in mixed services2000 · 134 citations
A typology of offshoring and outsourcing in electronically transmitted services2007 · 133 citations

Works

32 shown

Emancipatory technology and developing‐world supply chains: A case study of African women gemstone miners

Journal of Operations Management·2022·4 authors

37citations

Looking at ourselves: Lessons about the operations management field learned from our top journals

Journal of Operations Management·2020·6 authors·Open access

10citations

Changing a Leopard's Spots: A New Research Direction for Organizational Culture in the Operations Management Field

Production and Operations Management·2016·3 authors·Open access

32citations

The Value of Information for Managing Retail Inventory Remotely

Production and Operations Management·2012·3 authors·Open access

18citations

A master production scheduling procedure for stochastic demand and rolling planning horizons

International Journal of Production Economics·2011·2 authors

27citations

The Neglect of Service Science in the Operations Management Field

Service science: research and innovations in the service economy

A case study of national culture and offshoring services

International Journal of Operations & Production Management·2008·1 author

61citations

The “Killer Application” of Revenue Management: Harrah's Cherokee Casino & Hotel

INFORMS Journal on Applied Analytics·2008·9 authors

37citations

History of offshoring knowledge services

Journal of Operations Management·2007·2 authors·Open access

152citations

A typology of offshoring and outsourcing in electronically transmitted services

Journal of Operations Management·2007·1 author

133citations

Strategic supply chain choices for multi-channel Internet retailers

Service Business·2007·2 authors

56citations

International sourcing of services: the “Homeshoring” alternative

Service Business·2006·5 authors

17citations

A framework for the value of information in inventory replenishment

European Journal of Operational Research·2006·4 authors

92citations

Information Processing Design Choices, Strategy, and Risk Management Performance

Journal of Management Information Systems·2006·4 authors

100citations

Optimal Inventory Policy with Two Suppliers

Operations Research·2006·3 authors

65citations

A heuristic for multi-item production with seasonal demand

IIE Transactions·2006·3 authors

19citations

Successful Service Operations Management

·2006·4 authors·book

125citations

Quantifying the benefits of breaking bulk in retail operations

International Journal of Production Economics·2002·2 authors

15citations

Linking Marketing and Operations

Journal of Service Research·2002·6 authors

24citations

Research opportunities in service process design

Journal of Operations Management·2002·5 authors

169citations

A typology of de‐coupling strategies in mixed services

Journal of Operations Management·2000·2 authors

134citations

Inventory policy for dense retail outlets

Journal of Operations Management·2000·3 authors

46citations

MEASUREMENT OF MULTIPLE SITES IN SERVICE FIRMS WITH DATA ENVELOPMENT ANALYSIS

Production and Operations Management·1999·3 authors

48citations

Yield Management for the Nonprofit Sector

Journal of Service Research·1999·2 authors

40citations

General rules for production planning with seasonal demand

International Journal of Production Research·1998·1 author

17citations

Quantifying the bullwhip effect in supply chains

Journal of Operations Management·1997·1 author

593citations

Mathematical models of service

European Journal of Operational Research·1996·2 authors

53citations