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DonHee Lee · Study
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Author
DonHee Lee
15 works
· latest 2022
· 3 institutions
cluster: provisional
ORCID 0000-0003-2799-8547
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Citations
1,378
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Most cited in this library
Supply chain innovation and organizational performance in the healthcare industry
2011 · 278 citations
The impact of high-performance work systems in the health-care industry: employee reactions, service quality, customer satisfaction, and customer loyalty
2011 · 179 citations
The effect of organizational support on ERP implementation
2010 · 156 citations
A model for designing healthcare service based on the patient experience
2017 · 112 citations
Digital transformation trends in service industries
2022 · 103 citations
Works
15 shown
Digital transformation trends in service industries
Service Business
·
2022
·
3 authors
·
Open access
103
citations
The Effect of E-commerce Service Quality Factors on Customer Satisfaction, Purchase Intention, and Actual Purchase in Uzbekistan
GLOBAL BUSINESS & FINANCE REVIEW
·
2022
·
3 authors
·
Open access
51
citations
Developing Green Healthcare Activities in the Total Quality Management Framework
International Journal of Environmental Research and Public Health
·
2022
·
2 authors
·
Open access
50
citations
Impact of organizational culture and capabilities on employee commitment to ethical behavior in the healthcare sector
Service Business
·
2019
·
1 author
57
citations
Implementation of Collaborative Activities for Sustainable Supply Chain Innovation: An Analysis of the Firm Size Effect
Sustainability
·
2019
·
1 author
·
Open access
37
citations
Effects of key value co-creation elements in the healthcare system: focusing on technology applications
Service Business
·
2018
·
1 author
89
citations
Impact of operational innovations on customer loyalty in the healthcare sector
Service Business
·
2017
·
2 authors
44
citations
A model for designing healthcare service based on the patient experience
International Journal of Healthcare Management
·
2017
·
1 author
112
citations
Effects of innovation leadership and supply chain innovation on supply chain efficiency: Focusing on hospital size
Technological Forecasting and Social Change
·
2016
·
3 authors
94
citations
Effect of investments in manufacturing practices on process efficiency and organizational performance
International Journal of Production Economics
·
2015
·
3 authors
27
citations
Service quality and productivity in the U.S. airline industry: a service quality-adjusted DEA model
Service Business
·
2013
·
3 authors
64
citations
The impact of high-performance work systems in the health-care industry: employee reactions, service quality, customer satisfaction, and customer loyalty
Service Industries Journal
·
2011
·
2 authors
179
citations
Supply chain innovation and organizational performance in the healthcare industry
International Journal of Operations & Production Management
·
2011
·
3 authors
278
citations
The effect of organizational support on ERP implementation
Industrial Management & Data Systems
·
2010
·
4 authors
156
citations
Comparison of customer response models
Service Business
·
2009
·
4 authors
37
citations