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Chin-Yun Yi · Study

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Chin-Yun Yi

1 works· latest 2013· 1 institutionscluster: provisional

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An empirical study of applying Kano model and TRIZ business evolution trends to improve E-commerce service quality2013 · 14 citations

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An empirical study of applying Kano model and TRIZ business evolution trends to improve E-commerce service quality

IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI)·2013·3 authors·other

14citations