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Viola Austen · Study

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Viola Austen

2 works· latest 2013· 1 institutionscluster: provisional

h-index2

i101

Citations23

Works here2

12

13

Most cited in this library

When 3+3 does not equal 5+1—New insights into the measurement of industrial customer satisfaction2012 · 15 citations
Marketing-Managment : Grundlagen, Konzeption und Umsetzung2013 · 8 citations

Works

2 shown

Marketing-Managment : Grundlagen, Konzeption und Umsetzung

publish.UP (University of Potsdam)·2013·12 authors·book

8citations

When 3+3 does not equal 5+1—New insights into the measurement of industrial customer satisfaction

Industrial Marketing Management·2012·3 authors

15citations