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Doddahulugappa Goutam · Study

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Doddahulugappa Goutam

3 works· latest 2022· 2 institutionscluster: provisionalORCID 0000-0002-3534-4183

h-index3

i103

Citations112

Works here3

18

21

22

Most cited in this library

Customer loyalty development in online shopping: An integration of e-service quality model and commitment-trust theory2018 · 49 citations
Technology readiness and e-service quality – impact on purchase intention and loyalty2022 · 42 citations
Determinants of customer satisfaction and loyalty in e-commerce settings: an emerging economy perspective2021 · 21 citations

Works

3 shown

Technology readiness and e-service quality – impact on purchase intention and loyalty

Marketing Intelligence & Planning·2022·2 authors

42citations

Determinants of customer satisfaction and loyalty in e-commerce settings: an emerging economy perspective

International Journal of Internet Marketing and Advertising·2021·3 authors

21citations

Customer loyalty development in online shopping: An integration of e-service quality model and commitment-trust theory

Management Science Letters·2018·2 authors·Open access

49citations