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Seda Arslan · Study

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Seda Arslan

5 works· latest 2022· 2 institutionscluster: provisionalORCID 0000-0002-8731-8294

h-index5

i102

Citations148

Works here5

11

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22

Most cited in this library

Customer Expectation, Satisfaction and Loyalty Relationship in Turkish Airline Industry2014 · 65 citations
Assessing the self-service technology usage of Y-Generation in airline services2018 · 61 citations
Safety Perception of Turkish and European Passengers in Turkish Airports: A Cross-National Comparison2011 · 9 citations
Yolcuların Yeşil Havayollarına Yönelik Tutumları Üzerine Bir Araştırma2019 · 8 citations
The Factors Affecting the Passengers’ Avoidance to Use the Mobile Applications of Airlines2022 · 5 citations

Works

5 shown

The Factors Affecting the Passengers’ Avoidance to Use the Mobile Applications of Airlines

Accounting, finance, sustainability, governance & fraud·2022·4 authors·chapter

5citations

Yolcuların Yeşil Havayollarına Yönelik Tutumları Üzerine Bir Araştırma

Journal of Yaşar University·2019·4 authors·Open access

8citations

Assessing the self-service technology usage of Y-Generation in airline services

Journal of Air Transport Management·2018·3 authors

61citations

Customer Expectation, Satisfaction and Loyalty Relationship in Turkish Airline Industry

International Journal of Marketing Studies·2014·3 authors·Open access

65citations

Safety Perception of Turkish and European Passengers in Turkish Airports: A Cross-National Comparison

International Journal of Business and Management·2011·5 authors·Open access

9citations