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D. J. Medeiros · Study
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Author
D. J. Medeiros
5 works
· latest 2014
· 1 institutions
cluster: provisional
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Citations
179
Works here
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Most cited in this library
Accommodating individual preferences in nurse scheduling via auctions and optimization
2008 · 87 citations
Evaluating Arrival Rate Uncertainty in Call Centers
2006 · 28 citations
Does the Erlang C model fit in real call centers?
2010 · 24 citations
Partial cross training in call centers with uncertain arrivals and global service level agreements
2007 · 22 citations
DOES THE ERLANG C MODEL FIT IN REAL CALL CENTERS?
2014 · 18 citations
Works
5 shown
DOES THE ERLANG C MODEL FIT IN REAL CALL CENTERS?
·
2014
·
3 authors
18
citations
Does the Erlang C model fit in real call centers?
Winter Simulation Conference
·
2010
·
3 authors
·
other
24
citations
Accommodating individual preferences in nurse scheduling via auctions and optimization
Health Care Management Science
·
2008
·
3 authors
87
citations
Partial cross training in call centers with uncertain arrivals and global service level agreements
Winter Simulation Conference
·
2007
·
3 authors
·
other
22
citations
Evaluating Arrival Rate Uncertainty in Call Centers
Winter Simulation Conference
·
2006
·
3 authors
·
other
28
citations