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Lailatul Faizah Abu Hassan · Study

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Lailatul Faizah Abu Hassan

4 works· latest 2020· 2 institutionscluster: provisionalORCID 0000-0002-8917-2073

h-index4

i104

Citations201

Works here4

14

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Most cited in this library

The Relationship Between Marketing Mix And Customer Loyalty In Hijab Industry: The Mediating Effect Of Customer Satisfaction2016 · 108 citations
Modeling the contingent role of technological optimism on customer satisfaction with self-service technologies2020 · 47 citations
The Influence of Social Commerce Factors on Customer Intention to Purchase2019 · 24 citations
Determinant of Customer Loyalty in Malaysian Takaful Industry2014 · 22 citations

Works

4 shown

Modeling the contingent role of technological optimism on customer satisfaction with self-service technologies

Journal of Enterprise Information Management·2020·3 authors

47citations

The Influence of Social Commerce Factors on Customer Intention to Purchase

Asian Themes in Social Sciences Research·2019·8 authors·Open access

24citations

The Relationship Between Marketing Mix And Customer Loyalty In Hijab Industry: The Mediating Effect Of Customer Satisfaction

Procedia Economics and Finance·2016·4 authors·Open access

108citations

Determinant of Customer Loyalty in Malaysian Takaful Industry

Procedia - Social and Behavioral Sciences·2014·3 authors·other·Open access

22citations