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Sue E. Neeley · Study

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Sue E. Neeley

2 works· latest 2011· 1 institutionscluster: provisional

h-index2

i102

Citations113

Works here2

04

11

Most cited in this library

Customer Relationship Building on the Internet in B2B Marketing: A Proposed Typology2004 · 62 citations
Implementing service recovery through customer relationship management: identifying the antecedents2011 · 51 citations

Works

2 shown

Implementing service recovery through customer relationship management: identifying the antecedents

Journal of Services Marketing·2011·2 authors

51citations

Customer Relationship Building on the Internet in B2B Marketing: A Proposed Typology

The Journal of Marketing Theory and Practice·2004·2 authors

62citations