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M. Selvaraj · Study
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M. Selvaraj
1 works
· latest 2012
· 1 institutions
cluster: provisional
ORCID 0000-0002-1920-9977
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The Impact of Service Quality on Customer Satisfaction and Loyalty in Indian Banking Sector: An Empirical Study through SERVPERF
2012 · 31 citations
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The Impact of Service Quality on Customer Satisfaction and Loyalty in Indian Banking Sector: An Empirical Study through SERVPERF
International journal of management and business research
·
2012
·
2 authors
31
citations