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Akiko Ueno · Study

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Akiko Ueno

12 works· latest 2024· 4 institutionscluster: provisionalORCID 0000-0001-6157-3193

h-index12

i1012

Citations1,334

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Most cited in this library

Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation2023 · 578 citations
Digital transformation: A multidisciplinary perspective and future research agenda2024 · 225 citations
Interactive effects of information exchange, relationship capital and environmental uncertainty on international joint venture (IJV) performance: An emerging markets perspective2018 · 94 citations
Emerging digital technologies and consumer decision-making in retail sector: Towards an integrative conceptual framework2023 · 82 citations
European quality management practices2001 · 77 citations

Works

12 shown

Digital transformation: A multidisciplinary perspective and future research agenda

International Journal of Consumer Studies·2024·17 authors·editorial·Open access

225citations

Emerging digital technologies and consumer decision-making in retail sector: Towards an integrative conceptual framework

Computers in Human Behavior·2023·4 authors·Open access

82citations

Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation

Journal of Computer Information Systems·2023·21 authors·Open access

578citations

Cultural differences in deliberate counterfeit purchase behavior

Marketing Intelligence & Planning·2021·4 authors·Open access

13citations

Self-service technology in supermarkets – Do frontline staff still matter?

Journal of Retailing and Consumer Services·2020·3 authors

62citations

Customer engagement and relationships in multi-actor service ecosystems

Journal of Business Research·2020·4 authors·editorial

34citations

Interactive effects of information exchange, relationship capital and environmental uncertainty on international joint venture (IJV) performance: An emerging markets perspective

International Business Review·2018·3 authors

94citations

What are the fundamental features supporting service quality?

Journal of Services Marketing·2010·1 author

47citations

Which management practices are contributory to service quality?

International Journal of Quality & Reliability Management·2008·1 author

49citations

European quality management practices

International Journal of Quality & Reliability Management·2001·6 authors

77citations

Quality training: Needs and evaluation-findings from a European survey

Total Quality Management·2001·6 authors

31citations

Quality training: findings from a European survey

The TQM Journal·2001·6 authors·chapter

42citations