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Wilfried Iskat · Study

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Wilfried Iskat

2 works· latest 2005· 2 institutionscluster: provisional

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i102

Citations158

Works here2

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Most cited in this library

The effect of intercultural sensitivity on employee performance in cross‐cultural service encounters2005 · 121 citations
Cross-Cultural Service Encounters in the Hospitality Industry and the Effect of Intercultural Sensitivity on Employee Performance2004 · 37 citations

Works

2 shown

The effect of intercultural sensitivity on employee performance in cross‐cultural service encounters

Journal of Services Marketing·2005·4 authors·Open access

121citations

Cross-Cultural Service Encounters in the Hospitality Industry and the Effect of Intercultural Sensitivity on Employee Performance

International Journal of Hospitality & Tourism Administration·2004·4 authors

37citations