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Monica Teodora Tudorache · Study

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Monica Teodora Tudorache

1 works· latest 2022· 1 institutionscluster: provisional

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Human-Computer Interaction in Customer Service: The Experience with AI Chatbots—A Systematic Literature Review2022 · 391 citations

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Human-Computer Interaction in Customer Service: The Experience with AI Chatbots—A Systematic Literature Review

Electronics·2022·2 authors·review·Open access

391citations