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Jie Fang · Study
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Author
Jie Fang
5 works
· latest 2025
· 2 institutions
cluster: provisional
ORCID 0000-0001-8413-4644
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Citations
119
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Most cited in this library
Retaining customers with in-store mobile usage experience in omni-channel retailing: The moderating effects of product information overload and alternative attractiveness
2021 · 51 citations
Omni‐channel retailing on platforms: Disentangling the effects of channel integration and inter‐platform function usage difference
2022 · 23 citations
Balance cues of online-offline channel integration: Considering the moderating role of customer's showrooming motivation
2021 · 21 citations
Disentangling the relationship between omnichannel integration and customer trust: a response surface analysis
2023 · 16 citations
How the Metaverse is Reshaping Multichannel Retail Through Balancing Complementarity and Substitution
2025 · 8 citations
Works
5 shown
How the Metaverse is Reshaping Multichannel Retail Through Balancing Complementarity and Substitution
Journal of Management Information Systems
·
2025
·
3 authors
8
citations
Disentangling the relationship between omnichannel integration and customer trust: a response surface analysis
Internet Research
·
2023
·
4 authors
16
citations
Omni‐channel retailing on platforms: Disentangling the effects of channel integration and inter‐platform function usage difference
Journal of Operations Management
·
2022
·
4 authors
23
citations
Balance cues of online-offline channel integration: Considering the moderating role of customer's showrooming motivation
Information & Management
·
2021
·
3 authors
21
citations
Retaining customers with in-store mobile usage experience in omni-channel retailing: The moderating effects of product information overload and alternative attractiveness
Electronic Commerce Research and Applications
·
2021
·
4 authors
51
citations