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Daniel V. Lezotte · Study

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Daniel V. Lezotte

3 works· latest 2011cluster: provisional

h-index3

i103

Citations139

Works here3

93

08

11

Most cited in this library

Climate for service and the moderating effects of climate strength on customer satisfaction, voluntary turnover, and profitability2008 · 57 citations
The service climate‐firm performance chain: The role of customer retention2011 · 45 citations
What would be if what is wasn't? Rejoinder to Judiesch, Schmidt, and Hunter (1993).1993 · 37 citations

Works

3 shown

The service climate‐firm performance chain: The role of customer retention

Human Resource Management·2011·3 authors

45citations

Climate for service and the moderating effects of climate strength on customer satisfaction, voluntary turnover, and profitability

European Journal of Work and Organizational Psychology·2008·3 authors

57citations

What would be if what is wasn't? Rejoinder to Judiesch, Schmidt, and Hunter (1993).

Journal of Applied Psychology·1993·4 authors

37citations