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Ingo Oswald Karpen · Study
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Author
Ingo Oswald Karpen
17 works
· latest 2021
· 3 institutions
cluster: provisional
ORCID 0000-0003-0700-0495
Works
17 shown
Actor Ecosystem Readiness: Understanding the Nature and Role of Human Abilities and Motivation in a Service Ecosystem
Journal of Service Research
·
2021
·
3 authors
·
Open access
50
citations
Service system transformation through service design: Linking analytical dimensions and service design approaches
Journal of Business Research
·
2021
·
7 authors
·
Open access
70
citations
The 4Cs of mass customization in service industries: a customer lens
Journal of Services Marketing
·
2020
·
3 authors
42
citations
Addressing the design-implementation gap of sustainable business models by prototyping: A tool for planning and executing small-scale pilots
Journal of Cleaner Production
·
2020
·
7 authors
·
Open access
172
citations
Product customization: A profile of consumer demand
Journal of Retailing and Consumer Services
·
2019
·
3 authors
132
citations
Collective engagement in organizational settings
Industrial Marketing Management
·
2019
·
5 authors
·
Open access
98
citations
The Evolution and Prospects of Service-Dominant Logic
Journal of Service Research
·
2017
·
4 authors
189
citations
Value co-creation behaviour – role of embeddedness and outcome considerations
Journal of Service Theory and Practice
·
2017
·
2 authors
·
Open access
93
citations
Usage center – value cocreation in multi-actor usage processes
Journal of Service Theory and Practice
·
2017
·
5 authors
47
citations
Loyalty or liability
Marketing Theory
·
2017
·
4 authors
46
citations
A multilevel consideration of service design conditions
Journal of Service Theory and Practice
·
2017
·
3 authors
106
citations
Brand meaning cocreation: toward a conceptualization and research implications
Journal of Service Theory and Practice
·
2016
·
3 authors
48
citations
Reputation in higher education: A fuzzy set analysis of resource configurations
Journal of Business Research
·
2016
·
4 authors
149
citations
The role of embeddedness for resource integration
Marketing Theory
·
2015
·
4 authors
92
citations
Service-Dominant Orientation: Measurement and Impact on Performance Outcomes
Journal of Retailing
·
2014
·
4 authors
193
citations
Linking Service-Dominant Logic and Strategic Business Practice
Journal of Service Research
·
2011
·
3 authors
348
citations
Consumer ethnocentrism and willingness to buy
International Marketing Review
·
2011
·
3 authors
173
citations