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Anne‐Françoise Audrain‐Pontevia · Study

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Anne‐Françoise Audrain‐Pontevia

4 works· latest 2022· 2 institutionscluster: provisionalORCID 0000-0001-8296-7693

h-index4

i104

Citations220

Works here4

13

16

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22

Most cited in this library

A good deal online: The Impacts of acquisition and transaction value on E-satisfaction and E-loyalty2013 · 85 citations
Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction: A SOR approach2022 · 55 citations
Does corporate social responsibility affect consumer boycotts? A cost–benefit approach2020 · 43 citations
Where do customer loyalties really lie, and why? Gender differences in store loyalty2016 · 37 citations

Works

4 shown

Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction: A SOR approach

Journal of Retailing and Consumer Services·2022·3 authors·Open access

55citations

Does corporate social responsibility affect consumer boycotts? A cost–benefit approach

Corporate Social Responsibility and Environmental Management·2020·3 authors

43citations

Where do customer loyalties really lie, and why? Gender differences in store loyalty

International Journal of Retail & Distribution Management·2016·2 authors

37citations

A good deal online: The Impacts of acquisition and transaction value on E-satisfaction and E-loyalty

Journal of Retailing and Consumer Services·2013·3 authors·Open access

85citations