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Rodney Ganey · Study
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Author
Rodney Ganey
2 works
· latest 1999
· 1 institutions
cluster: provisional
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Citations
61
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Most cited in this library
Family Life and the Pursuit of Happiness
1999 · 47 citations
What's Most Important to Customer Satisfaction: Service Recovery
1997 · 14 citations
Works
2 shown
Family Life and the Pursuit of Happiness
Journal of Family Issues
·
1999
·
2 authors
47
citations
What's Most Important to Customer Satisfaction: Service Recovery
ABA banking journal
·
1997
·
3 authors
14
citations