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Jong Min Kim · Study
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Author
Jong Min Kim
5 works
· latest 2026
· 2 institutions
cluster: provisional
ORCID 0000-0002-0037-2117
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4
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Citations
161
Works here
5
18
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26
Most cited in this library
The Effects of Culture on Consumers’ Consumption and Generation of Online Reviews
2018 · 118 citations
Examining the negative relationship between length of stay at a hotel and customer satisfaction: evidence from online customer reviews
2023 · 19 citations
Did COVID-19 change preferences for hygiene-related service attributes as satisfiers and dissatisfiers? An analysis of textual content of online hotel reviews
2023 · 16 citations
The Moderating Effects of Operations and Supply Chain Issues on Digital Readiness, Value Creation, and Firm Satisfaction
2025 · 6 citations
Beyond Incentives: Linking Extrinsic Rewards, Socio-Technical Systems, and Employee Satisfaction in Context
2026 · 2 citations
Works
5 shown
Beyond Incentives: Linking Extrinsic Rewards, Socio-Technical Systems, and Employee Satisfaction in Context
SAGE Open
·
2026
·
3 authors
·
Open access
2
citations
The Moderating Effects of Operations and Supply Chain Issues on Digital Readiness, Value Creation, and Firm Satisfaction
Systems
·
2025
·
3 authors
·
Open access
6
citations
Did COVID-19 change preferences for hygiene-related service attributes as satisfiers and dissatisfiers? An analysis of textual content of online hotel reviews
Journal of Hospitality and Tourism Management
·
2023
·
2 authors
16
citations
Examining the negative relationship between length of stay at a hotel and customer satisfaction: evidence from online customer reviews
International Journal of Contemporary Hospitality Management
·
2023
·
2 authors
19
citations
The Effects of Culture on Consumers’ Consumption and Generation of Online Reviews
Journal of Interactive Marketing
·
2018
·
3 authors
118
citations