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Yixia Sun · Study
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Yixia Sun
1 works
· latest 2022
· 1 institutions
cluster: provisional
ORCID 0000-0002-8542-574X
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How Consumers Respond to Embarrassing Service Encounters: A Dehumanization Perspective
2022 · 43 citations
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How Consumers Respond to Embarrassing Service Encounters: A Dehumanization Perspective
Journal of Marketing Research
·
2022
·
4 authors
43
citations