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Chang Chen · Study

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Chang Chen

4 works· latest 2018· 1 institutionscluster: provisionalORCID 0000-0003-4937-8103

h-index4

i103

Citations97

Works here4

10

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18

Most cited in this library

Customer Lifetime Value: A Review2012 · 47 citations
Improving customer outcomes through the implementation of customer relationship management2010 · 29 citations
The customer lifetime value in Taiwanese credit card market2010 · 14 citations
Store’s Visual Sensory Cues, Emotion, and Reusage Intention2018 · 7 citations

Works

4 shown

Store’s Visual Sensory Cues, Emotion, and Reusage Intention

Journal of Distribution Science·2018·3 authors·Open access

7citations

Customer Lifetime Value: A Review

Social Behavior and Personality An International Journal·2012·2 authors·Open access

47citations

Improving customer outcomes through the implementation of customer relationship management

Asian Review of Accounting·2010·2 authors

29citations

The customer lifetime value in Taiwanese credit card market

Global Journal of Business Management·2010·2 authors·Open access

14citations