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Jongsung Kim · Study

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Jongsung Kim

2 works· latest 2021· 2 institutionscluster: provisionalORCID 0000-0002-2608-8878

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i102

Citations31

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13

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Most cited in this library

The effects of relationship benefit on relationship quality and store loyalty from convergence environments—NPS analysis and moderating effects2013 · 18 citations
Customers’ Experiences of Compassion and Brand Attitude: Evidence From Low-Cost Carriers2021 · 13 citations

Works

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Customers’ Experiences of Compassion and Brand Attitude: Evidence From Low-Cost Carriers

Frontiers in Psychology·2021·3 authors·Open access

13citations

The effects of relationship benefit on relationship quality and store loyalty from convergence environments—NPS analysis and moderating effects

Electronic Commerce Research·2013·4 authors

18citations