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Denghua Yuan · Study

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Denghua Yuan

4 works· latest 2020· 1 institutionscluster: provisional

h-index4

i104

Citations424

Works here4

13

16

20

Most cited in this library

Linking perceived organizational support with employee work outcomes in a Chinese context: Organizational identification as a mediator2013 · 145 citations
Managing the product-harm crisis in the digital era: The role of consumer online brand community engagement2020 · 138 citations
What drives consumer knowledge sharing in online travel communities?: Personal attributes or e-service factors?2016 · 102 citations
Sorry seems to be the hardest word: consumer reactions to self-attributions by firms apologizing for a brand crisis2016 · 39 citations

Works

4 shown

Managing the product-harm crisis in the digital era: The role of consumer online brand community engagement

Journal of Business Research·2020·5 authors·Open access

138citations

Sorry seems to be the hardest word: consumer reactions to self-attributions by firms apologizing for a brand crisis

Journal of Consumer Marketing·2016·2 authors

39citations

What drives consumer knowledge sharing in online travel communities?: Personal attributes or e-service factors?

Computers in Human Behavior·2016·3 authors·Open access

102citations

Linking perceived organizational support with employee work outcomes in a Chinese context: Organizational identification as a mediator

European Management Journal·2013·6 authors

145citations