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Manuel J. Vilares · Study

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Manuel J. Vilares

3 works· latest 2009· 1 institutionscluster: provisional

h-index3

i103

Citations548

Works here3

03

06

09

Most cited in this library

Service personalization and loyalty2006 · 339 citations
The employee‐customer satisfaction chain in the ECSI model2003 · 121 citations
Comparison of Likelihood and PLS Estimators for Structural Equation Modeling: A Simulation with Customer Satisfaction Data2009 · 88 citations

Works

3 shown

Comparison of Likelihood and PLS Estimators for Structural Equation Modeling: A Simulation with Customer Satisfaction Data

Springer eBooks·2009·2 authors·chapter

88citations

Service personalization and loyalty

Journal of Services Marketing·2006·3 authors

339citations

The employee‐customer satisfaction chain in the ECSI model

European Journal of Marketing·2003·2 authors

121citations