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Carrie Leugenia Ham · Study

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Carrie Leugenia Ham

2 works· latest 2003cluster: provisional

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i102

Citations132

Works here2

03

Most cited in this library

Gaining Competitive Advantages in Higher Education: Analyzing the Gap between Expectations and Perceptions of Service Quality2003 · 103 citations
Gaining Competitive Advantages: Analyzing the Gap between Expectations and Perceptions of Service Quality2003 · 29 citations

Works

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Gaining Competitive Advantages in Higher Education: Analyzing the Gap between Expectations and Perceptions of Service Quality

International Journal of Value-Based Management·2003·2 authors

103citations

Gaining Competitive Advantages: Analyzing the Gap between Expectations and Perceptions of Service Quality

International Journal of Value-Based Management·2003·5 authors

29citations