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soonhwa kang · Study

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soonhwa kang

2 works· latest 2019· 1 institutionscluster: provisional

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i102

Citations201

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19

Most cited in this library

What factors influence Generation Y’s employee retention in the hospitality industry?: An internal marketing approach2019 · 187 citations
How Hotel Smartphone Applications Affect Guest Satisfaction in Applications and Re-use Intention? An Experiential Value Approach2019 · 14 citations

Works

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What factors influence Generation Y’s employee retention in the hospitality industry?: An internal marketing approach

International Journal of Hospitality Management·2019·4 authors

187citations

How Hotel Smartphone Applications Affect Guest Satisfaction in Applications and Re-use Intention? An Experiential Value Approach

Journal of Quality Assurance in Hospitality & Tourism·2019·4 authors

14citations