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Jeong Eun Park · Study

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Jeong Eun Park

7 works· latest 2017· 3 institutionscluster: provisional

h-index7

i107

Citations846

Works here7

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Most cited in this library

How does CRM technology transform into organizational performance? A mediating role of marketing capability2009 · 310 citations
Factors of determining long-term orientation in interfirm relationships2007 · 182 citations
The effect of working relationship quality on salesperson performance and job satisfaction: Adaptive selling behavior in Korean automobile sales representatives2005 · 132 citations
How does sales force automation influence relationship quality and performance? The mediating roles of learning and selling behaviors2009 · 77 citations
Frequency of CRM implementation activities: a customer‐centric view2012 · 73 citations

Works

7 shown

The Role of Buyer Trust in Outsourced CRM: Its Influence on Organizational Learning and Performance

Journal of Business-to-Business Marketing·2017·3 authors

31citations

Frequency of CRM implementation activities: a customer‐centric view

Journal of Services Marketing·2012·4 authors

73citations

How does sales force automation influence relationship quality and performance? The mediating roles of learning and selling behaviors

Industrial Marketing Management·2009·4 authors

77citations

How does CRM technology transform into organizational performance? A mediating role of marketing capability

Journal of Business Research·2009·3 authors

310citations

Factors of determining long-term orientation in interfirm relationships

Journal of Business Research·2007·3 authors

182citations

The effect of working relationship quality on salesperson performance and job satisfaction: Adaptive selling behavior in Korean automobile sales representatives

Journal of Business Research·2005·2 authors

132citations

Organizational memory: a new perspective on the organizational buying process

Journal of Business and Industrial Marketing·2003·2 authors

41citations