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Ranald Richardson · Study

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Ranald Richardson

14 works· latest 2017· 2 institutionscluster: provisional

h-index12

i1012

Citations821

Works here14

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Most cited in this library

Social innovation in question: The theoretical and practical implications of a contested concept2017 · 172 citations
Women, social skill and interactive service work in telephone call centres2002 · 160 citations
Taking Calls to Newcastle: The Regional Implications of the Growth in Call Centres2000 · 85 citations
WOMEN'S WORK IN THE INFORMATION ECONOMY: The case of telephone call centres2000 · 77 citations
Teleservices, Call Centres and Urban and Regional Development1999 · 73 citations

Works

14 shown

Social innovation in question: The theoretical and practical implications of a contested concept

Environment and Planning C Politics and Space·2017·3 authors·Open access

172citations

Tweet My Street: A Cross-Disciplinary Collaboration for the Analysis of Local Twitter Data

Future Internet·2014·5 authors·Open access

16citations

Social inclusion through the digital economy

ACM International Conference on Interaction Design and Children (IDC)·2010·4 authors·other

9citations

Co-production and Co-creation: Creative Practice in Social Inclusion

IFIP International Federation for Information Processing/IFIP·2010·3 authors·other·Open access

7citations

Social Labour, Employ ability and Social Exclusion: Pre-employment Training for Call Centre Work

Urban Studies·2005·2 authors·Open access

35citations

Demutualisation, Strategic Choice, and Social Responsibility

Environment and Planning C Government and Policy

·2003

·2 authors

·Open access

23citations

Women, social skill and interactive service work in telephone call centres

New Technology Work and Employment·2002·3 authors·Open access

160citations

The Impact of ‘Branchless Banking’ on Building Society Branch Networks

Environment and Planning A Economy and Space·2001·2 authors·Open access

19citations

Saved by the Bell? Call Centres and Economic Development in Less Favoured Regions

Economic and Industrial Democracy·2001·2 authors·Open access

67citations

Mutuality, De‐Mutualization and Communities: The Implications of Branch Network Rationalization in the British Building Society Industry

Transactions of the Institute of British Geographers·2000·4 authors·Open access

28citations

Taking Calls to Newcastle: The Regional Implications of the Growth in Call Centres

Regional Studies·2000·3 authors·Open access

85citations

WOMEN'S WORK IN THE INFORMATION ECONOMY: The case of telephone call centres

Information Communication & Society·2000·3 authors·Open access

77citations

Teleservices, Call Centres and Urban and Regional Development

Service Industries Journal·1999·2 authors·Open access

73citations

The Impact of ‘Telemediated’ Services on Corporate Structures: The Example of ‘Branchless’ Retail Banking in Britain

Environment and Planning A Economy and Space·1996·2 authors·Open access

50citations