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Mike Kaye · Study

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Mike Kaye

4 works· latest 1999· 1 institutionscluster: provisional

h-index4

i104

Citations416

Works here4

98

99

Most cited in this library

Continuous improvement: the ten essential criteria1999 · 207 citations
Understanding Overseas Students’ Concerns and Problems1998 · 103 citations
A Case Study for Comparing Two Service Quality Measurement Approaches in the Context of Teaching in Higher Education1998 · 77 citations
Measuring Service Quality in the Context of Teaching: A Study on the Longitudinal Nature of Students’ Expectations and Perceptions1999 · 29 citations

Works

4 shown

Continuous improvement: the ten essential criteria

International Journal of Quality & Reliability Management·1999·2 authors

207citations

Measuring Service Quality in the Context of Teaching: A Study on the Longitudinal Nature of Students’ Expectations and Perceptions

Innovations in Education and Training International·1999·2 authors

29citations

A Case Study for Comparing Two Service Quality Measurement Approaches in the Context of Teaching in Higher Education

Quality in Higher Education·1998·2 authors

77citations

Understanding Overseas Students’ Concerns and Problems

Journal of Higher Education Policy and Management·1998·2 authors

103citations