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Yeon Sung Jung · Study
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Author
Yeon Sung Jung
5 works
· latest 2021
· 2 institutions
cluster: provisional
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Citations
385
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Most cited in this library
When Does Customer Participation Matter? An Empirical Investigation of the Role of Customer Empowerment in the Customer Participation–Performance Link
2019 · 135 citations
When Does (Mis)Fit in Customer Orientation Matter for Frontline Employees’ Job Satisfaction and Performance?
2015 · 113 citations
Unpacking the relationship between empowering leadership and service-oriented citizenship behaviors: a multilevel approach
2014 · 102 citations
The missing link between analytics readiness and service firm performance
2021 · 18 citations
The Neural Correlates of Celebrity Power on Product Favorableness: An fMRI Study
2018 · 17 citations
Works
5 shown
The missing link between analytics readiness and service firm performance
Service Industries Journal
·
2021
·
4 authors
·
Open access
18
citations
When Does Customer Participation Matter? An Empirical Investigation of the Role of Customer Empowerment in the Customer Participation–Performance Link
Journal of Marketing Research
·
2019
·
4 authors
135
citations
The Neural Correlates of Celebrity Power on Product Favorableness: An fMRI Study
NeuroQuantology
·
2018
·
6 authors
17
citations
When Does (Mis)Fit in Customer Orientation Matter for Frontline Employees’ Job Satisfaction and Performance?
Journal of Marketing
·
2015
·
4 authors
113
citations
Unpacking the relationship between empowering leadership and service-oriented citizenship behaviors: a multilevel approach
Journal of the Academy of Marketing Science
·
2014
·
3 authors
102
citations