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Sheila Scott‐Halsell · Study
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Author
Sheila Scott‐Halsell
8 works
· latest 2018
· 2 institutions
cluster: provisional
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Citations
237
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Most cited in this library
Psychological Capital in the Quick Service Restaurant Industry: A Study of Unit-Level Performance
2014 · 78 citations
“Green” attributes and customer satisfaction
2013 · 63 citations
The Effects of Perceived External Prestige on Positive Psychological States in Quick Service Restaurants
2012 · 30 citations
The Role of Customer Orientation in the Relationship Between Manager Communications and Customer Satisfaction
2013 · 28 citations
Minorities in Hospitality Management: The State of Diversity in Hospitality Education
2015 · 17 citations
Works
8 shown
Craft Beer Consumers' Lifestyles and Perceptions of Locality
International Journal of Hospitality Beverage Management
·
2018
·
4 authors
·
Open access
8
citations
Do I fit in? Impact of race on hospitality student perceptions of departmental climate
Journal of Teaching in Travel & Tourism
·
2017
·
4 authors
6
citations
Minorities in Hospitality Management: The State of Diversity in Hospitality Education
Journal of Hospitality & Tourism Education
·
2015
·
2 authors
17
citations
Psychological Capital in the Quick Service Restaurant Industry: A Study of Unit-Level Performance
Journal of Hospitality & Tourism Research
·
2014
·
4 authors
78
citations
“Green” attributes and customer satisfaction
International Journal of Contemporary Hospitality Management
·
2013
·
4 authors
63
citations
The Role of Customer Orientation in the Relationship Between Manager Communications and Customer Satisfaction
Journal of Hospitality & Tourism Research
·
2013
·
3 authors
28
citations
The Effects of Perceived External Prestige on Positive Psychological States in Quick Service Restaurants
Journal of Human Resources in Hospitality & Tourism
·
2012
·
2 authors
30
citations
A Comparison of Skills Considered Important for Success as an Entry Level Manager in the Hospitality Industry vs. The Skills Recent Graduates Possess
ScholarWorks@UMassAmherst (University of Massachusetts Amherst)
·
2009
·
3 authors
·
other
7
citations