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Maria Åkesson

16 works· latest 2021· 3 institutionscluster: provisionalORCID 0000-0001-9439-0764

h-index14

i1015

Citations589

Works here16

Most cited in this library

Customer experience from a self-service system perspective2014 · 91 citations
Servitization as business model contestation: A practice approach2018 · 77 citations
E‐government and service orientation: gaps between theory and practice2008 · 74 citations
Value proposition test-driving for service innovation: how frontline employees innovate value propositions2016 · 62 citations
Business Models for M-Services2008 · 34 citations

Works

16 shown

Service innovation in digitalized product platforms: An illustration of the implications of generativity on remote diagnostics of public transport buses

Technology in Society·2021·3 authors·Open access

28citations

Servitization as business model contestation: A practice approach

Journal of Business Research·2018·3 authors·Open access

77citations

Creating a service platform – how to co-create value in a remote service context

Journal of Business and Industrial Marketing·2018·2 authors·Open access

32citations

Customer roles from a self-service system perspective

International Journal of Quality and Service Sciences·2018·2 authors

16citations

Value proposition test-driving for service innovation: how frontline employees innovate value propositions

Journal of Service Theory and Practice·2016·4 authors

62citations

Customer experience from a self-service system perspective

Journal of service management·2014·3 authors

Towards a service‐dominant professional identity

Journal of service management·2011·2 authors

24citations

Role constellations in value co-creation : a study of resource integration in an e-government context

Digitala vetenskapliga arkivet (Diva) (Karlstad University)·2011·1 author·thesis·Open access

22citations

DIGITAL INNOVATION IN THE VALUE NETWORKS OF NEWSPAPERS

Gothenburg University Publications Electronic Archive (Gothenburg University)·2009·1 author·thesis·Open access

29citations

Ubiquitous Advertising Challenges

International Conference on Mobile Business·2008·2 authors·other·Open access

13citations

Business Models for M-Services

Journal of Electronic Commerce in Organizations·2008·4 authors

34citations

E‐government and service orientation: gaps between theory and practice

International Journal of Public Sector Management·2008·3 authors

74citations

Introducing the E-newspaper: Identifying Initial Target Groups

Journal of Media Business Studies·2007·4 authors·Open access

9citations

Value proposition in m-commerce : exploring service provider and user perceptions

Diva portal (Dalarna University Library)·2007·1 author·other·Open access

20citations

Genre characteristics - a front page analysis of 85 Swedish online newspapers

Hawaii International Conference on System Sciences (HICSS)·2004·2 authors·other·Open access

29citations

From Print to Web to e-paper - the challenge of designing the e-newspaper

International Conference on Electronic Publishing·2004·3 authors·other

29citations