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Eli Dutton · Study

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Eli Dutton

3 works· latest 2014· 1 institutionscluster: provisional

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i103

Citations404

Works here3

05

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14

Most cited in this library

The importance of attitude and appearance in the service encounter in retail and hospitality2005 · 311 citations
More than a feeling: using hotel room attendants to improve understanding of job quality2014 · 55 citations
The National Minimum Wage, Low Pay and the UK Hotel Industry2008 · 38 citations

Works

3 shown

More than a feeling: using hotel room attendants to improve understanding of job quality

The International Journal of Human Resource Management·2014·4 authors

55citations

The National Minimum Wage, Low Pay and the UK Hotel Industry

Sociology·2008·3 authors

38citations

The importance of attitude and appearance in the service encounter in retail and hospitality

Managing Service Quality·2005·3 authors

311citations