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Neuman Souza · Study

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Neuman Souza

1 works· latest 2012· 1 institutionscluster: provisional

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Capturing the Quality and Business Value of IT Services Using a Business-Driven Model2012 · 8 citations

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Capturing the Quality and Business Value of IT Services Using a Business-Driven Model

IEEE Transactions on Network and Service Management·2012·3 authors

8citations