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Julie Abbott · Study
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Author
Julie Abbott
5 works
· latest 2003
· 2 institutions
cluster: provisional
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Citations
165
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Most cited in this library
Does employee satisfaction matter? A study to determine whether low employee morale affects customer satisfaction and profits in the business‐to‐business sector
2003 · 53 citations
Data data everywhere – and not a byte of use?
2001 · 50 citations
The CRM imperative — Practice vs theory in the telecommunications industry
2002 · 41 citations
UK data warehousing and business intelligence implementation
2002 · 21 citations
The information technology evolution
2003 · 0 citations
Works
5 shown
The information technology evolution
Qualitative Market Research An International Journal
·
2003
·
1 author
0
citations
Does employee satisfaction matter? A study to determine whether low employee morale affects customer satisfaction and profits in the business‐to‐business sector
Journal of Communication Management
·
2003
·
1 author
53
citations
UK data warehousing and business intelligence implementation
Qualitative Market Research An International Journal
·
2002
·
3 authors
21
citations
The CRM imperative — Practice vs theory in the telecommunications industry
Journal of Database Marketing & Customer Strategy Management
·
2002
·
3 authors
·
Open access
41
citations
Data data everywhere – and not a byte of use?
Qualitative Market Research An International Journal
·
2001
·
1 author
50
citations