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Philip German Moscoso · Study

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Philip German Moscoso

4 works· latest 2021· 1 institutionscluster: provisional

h-index4

i103

Citations60

Works here4

15

16

21

Most cited in this library

An Evaluation Framework for the Dual Contribution of Action Research: Opportunities and Challenges in the Field of Operations Management2021 · 28 citations
The Role of Quick Response in Accelerating Sales of Fashion Goods2016 · 12 citations
Customer participation in services: a framework for process design2015 · 11 citations
Assisted vs. self-checkout in retail: An empirical analysis of the impact of operational process dimensions on customer satisfaction, recommendation and reuse2016 · 9 citations

Works

4 shown

An Evaluation Framework for the Dual Contribution of Action Research: Opportunities and Challenges in the Field of Operations Management

International Journal of Qualitative Methods·2021·4 authors·Open access

28citations

Assisted vs. self-checkout in retail: An empirical analysis of the impact of operational process dimensions on customer satisfaction, recommendation and reuse

Journal of Service Science Research·2016·3 authors

9citations

The Role of Quick Response in Accelerating Sales of Fashion Goods

Springer series in fashion business·2016·4 authors·chapter

12citations

Customer participation in services: a framework for process design

International Journal of Qualitative Research in Services·2015·3 authors

11citations