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Yun Kyung Cho · Study

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Yun Kyung Cho

3 works· latest 2014· 1 institutionscluster: provisional

h-index3

i103

Citations138

Works here3

09

14

Most cited in this library

Toward a Provider-Based View on the Design and Delivery of Quality E-Service Encounters2009 · 58 citations
Creating customer repurchase intention in Internet retailing: The effects of multiple service events and product type2014 · 55 citations
Service Quality and Price Perceptions by Internet Retail Customers2014 · 25 citations

Works

3 shown

Creating customer repurchase intention in Internet retailing: The effects of multiple service events and product type

Journal of Retailing and Consumer Services·2014·1 author

55citations

Service Quality and Price Perceptions by Internet Retail Customers

Journal of Service Research·2014·1 author

25citations

Toward a Provider-Based View on the Design and Delivery of Quality E-Service Encounters

Journal of Service Research·2009·2 authors

58citations