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Te‐King Chien · Study

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Te‐King Chien

5 works· latest 2015· 2 institutionscluster: provisional

h-index3

i103

Citations124

Works here5

02

03

15

Most cited in this library

Using the QFD concept to resolve customer satisfaction strategy decisions2003 · 49 citations
Did your efforts really win customers’ satisfaction?2003 · 39 citations
Implementation of a customer satisfaction program: a case study2002 · 33 citations
How to Successfully Establishing Online Stores?2015 · 2 citations
The Different Attribute of Online Store- An Industrial Perspective2015 · 1 citations

Works

5 shown

The Different Attribute of Online Store- An Industrial Perspective

DOAJ (DOAJ: Directory of Open Access Journals)·2015·3 authors·Open access

1citations

How to Successfully Establishing Online Stores?

IIAI International Congress on Advanced Applied Informatics (IIAI-AAI)·2015·3 authors·other

2citations

Did your efforts really win customers’ satisfaction?

Industrial Management & Data Systems·2003·3 authors

39citations

Using the QFD concept to resolve customer satisfaction strategy decisions

International Journal of Quality & Reliability Management·2003·2 authors

49citations

Implementation of a customer satisfaction program: a case study

Industrial Management & Data Systems·2002·3 authors

33citations