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Robert Heckman · Study
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Author
Robert Heckman
12 works
· latest 2019
· 1 institutions
cluster: provisional
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11
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11
Citations
923
Works here
12
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99
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11
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Most cited in this library
Integrating Ethics within Machine Learning Courses
2019 · 180 citations
Using natural language processing technology for qualitative data analysis
2011 · 170 citations
A Content Analytic Comparison of Learning Processes in Online and Face-to-Face Case Study Discussions
2006 · 138 citations
Customer Satisfaction with Electronic Service Encounters
2006 · 92 citations
The Relationship between Alumni and University: Toward a Theory of Discretionary Collaborative Behavior
1998 · 85 citations
Works
12 shown
Integrating Ethics within Machine Learning Courses
ACM Transactions on Computing Education
·
2019
·
8 authors
180
citations
Key Concepts for a Data Science Ethics Curriculum
ACM Technical Symposium on Computer Science Education (SIGCSE)
·
2018
·
3 authors
·
other
55
citations
Using natural language processing technology for qualitative data analysis
International Journal of Social Research Methodology
·
2011
·
3 authors
170
citations
Information studios: Integrating arts‐based learning into the education of information professionals
Journal of the American Society for Information Science and Technology
·
2009
·
3 authors
15
citations
The Role of the Arts in an iSchool Education
Illinois Digital Environment for Access to Learning and Scholarship (University of Illinois at Urbana-Champaign)
·
2008
·
2 authors
·
Open access
4
citations
A Content Analytic Comparison of Learning Processes in Online and Face-to-Face Case Study Discussions
Journal of Computer-Mediated Communication
·
2006
·
2 authors
138
citations
Customer Satisfaction with Electronic Service Encounters
International Journal of Electronic Commerce
·
2006
·
3 authors
92
citations
Patterns of Emergent Leadership in Virtual Teams
Hawaii International Conference on System Sciences (HICSS)
·
2005
·
2 authors
·
other
71
citations
Organizing and managing supplier relationships in information technology procurement
International Journal of Information Management
·
1999
·
1 author
·
Open access
43
citations
The distribution of computing: the knowledge markets of distributed technical support specialists
Information Technology and People
·
1998
·
3 authors
34
citations
The Relationship between Alumni and University: Toward a Theory of Discretionary Collaborative Behavior
The Journal of Marketing Theory and Practice
·
1998
·
2 authors
85
citations
Sources of Customer Satisfaction and Dissatisfaction with Information Technology Help Desks
Journal of Market-Focused Management
·
1998
·
2 authors
36
citations