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Aleksandra S. Malova · Study
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Aleksandra S. Malova
3 works
· latest 2019
· 1 institutions
cluster: provisional
ORCID 0000-0002-5287-0169
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Citations
212
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Most cited in this library
Linking customer satisfaction with financial performance: an empirical study of Scandinavian banks
2018 · 119 citations
Customer satisfaction index and financial performance: a European cross country study
2019 · 75 citations
Consequences of lower oil prices and stranded assets for Russia's sustainable fiscal stance
2017 · 18 citations
Works
3 shown
Customer satisfaction index and financial performance: a European cross country study
International Journal of Bank Marketing
·
2019
·
4 authors
75
citations
Linking customer satisfaction with financial performance: an empirical study of Scandinavian banks
Total Quality Management & Business Excellence
·
2018
·
3 authors
·
Open access
119
citations
Consequences of lower oil prices and stranded assets for Russia's sustainable fiscal stance
Energy Policy
·
2017
·
2 authors
18
citations