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JaeMin Cha · Study

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JaeMin Cha

9 works· latest 2025· 2 institutionscluster: provisional

h-index7

i107

Citations649

Works here9

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Most cited in this library

Identifying the Dimensions of the Experience Construct2007 · 141 citations
Identifying the Dimensions of the Guest's Hotel Experience2008 · 127 citations
Development and testing of the Consumer Experience Index (CEI)2011 · 125 citations
The relationship between organizational commitment and contextual performance among private club leaders2008 · 100 citations
Customers’ perceptions in value and food safety on customer satisfaction and loyalty in restaurant environments: moderating roles of gender and restaurant types2018 · 90 citations

Works

9 shown

Importance of openness to diversity for hospitality and tourism college students: what are the desired outcomes?

Journal of Teaching in Travel & Tourism·2025·5 authors·Open access

1citations

Customers’ perceptions in value and food safety on customer satisfaction and loyalty in restaurant environments: moderating roles of gender and restaurant types

Journal of Quality Assurance in Hospitality & Tourism·2018·2 authors

90citations

Service Climate in Restaurants

International Journal of Hospitality & Tourism Administration·2014·2 authors

3citations

Development and testing of the Consumer Experience Index (CEI)

Managing Service Quality·2011·4 authors

125citations

Developing Revenue Managers for the Lodging Industry

Journal of Human Resources in Hospitality & Tourism·2011·4 authors

22citations

Service Quality as a Component of the Hospitality Experience: Proposal of a Conceptual Model and Framework for Research

Journal of Foodservice Business Research·2010·4 authors

40citations

Identifying the Dimensions of the Guest's Hotel Experience

Cornell Hospitality Quarterly·2008·4 authors

127citations

The relationship between organizational commitment and contextual performance among private club leaders

International Journal of Hospitality Management·2008·3 authors

100citations

Identifying the Dimensions of the Experience Construct

Journal of Hospitality & Leisure Marketing·2007·4 authors

141citations