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Jessica Hermawan · Study
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Jessica Hermawan
1 works
· latest 2025
· 1 institutions
cluster: provisional
ORCID 0009-0006-3852-5322
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Enhancing E-commerce complaint management with digitalization for sustainable economic growth and SDGs 8 alignment: A case study from Indonesia
2025 · 5 citations
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Enhancing E-commerce complaint management with digitalization for sustainable economic growth and SDGs 8 alignment: A case study from Indonesia
Journal of Information Technology Teaching Cases
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2025
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3 authors
5
citations