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Tahmina Rita · Study
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Tahmina Rita
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· latest 2024
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cluster: provisional
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Exploring the mediating effect of customer satisfaction on the relationships between service quality, efficiency, and reliability and customer retention, loyalty in E-banking performance in emerging markets
2024 · 23 citations
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Exploring the mediating effect of customer satisfaction on the relationships between service quality, efficiency, and reliability and customer retention, loyalty in E-banking performance in emerging markets
Cogent Business & Management
·
2024
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7 authors
·
Open access
23
citations