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Daphine Nyangoma · Study
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Author
Daphine Nyangoma
2 works
· latest 2021
cluster: provisional
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Most cited in this library
The Role of Storytelling and Emotional Intelligence in Enhancing Passenger Experience
2021 · 30 citations
Strategic Communication for Inflight Teams: Closing Expectation Gaps in Passenger Experience Delivery
2020 · 18 citations
Works
2 shown
The Role of Storytelling and Emotional Intelligence in Enhancing Passenger Experience
International Journal of Multidisciplinary Research and Growth Evaluation
·
2021
·
3 authors
·
Open access
30
citations
Strategic Communication for Inflight Teams: Closing Expectation Gaps in Passenger Experience Delivery
International Journal of Multidisciplinary Research and Growth Evaluation
·
2020
·
3 authors
·
Open access
18
citations